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USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day.  Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion.

We are seeking a Sr. NetSuite Developer to join our rapidly growing team.

The Opportunity:

As the Sr. NetSuite Developer, you will develop application design specifications based on analysis/assessment of user needs. Develop, test, and install new software applications, and enhance functionality of existing applications. You will also perform work of moderate complexity, handling most activities individually or under general supervision of senior programming staff.

What You Will Do:

• Act as a main point of contact for NetSuite (ERP & eCommerce) and integrations functionality.

• Work with Application Owner to improve and provide support for the NetSuite ERP & eCommerce platform.

• Lead design and end to end implementation of NetSuite customizations (ERP & eCommerce).

• SuiteScript 2.0, SuiteFlow, SuiteCommerce, and SuiteTalk development for new customizations as well as updates and modifications to existing scripts.

• Customize existing SuiteCommerce Advanced web store and integrations.

• Provide best practice development and SDLC process guidance.

• Lead design, implementation, and maintenance of 3rd party software connections/shopping cart to NetSuite ERP.

• Develop, test and deploy customizations, custom objects, third party tools / applications and new NetSuite functionality based on evolving business needs.

• Develop, test and deploy customized fields, forms, scripts, workflows, custom records, and user roles.

• Perform system configuration reviews to ensure adherence to structure guidelines.

• Manage Release Preview business process testing for NetSuite ERP Upgrades.

• Support business needs for new KPIs, reports, saved searches, dashboards.

• Manage and maintain proper system access and role definitions.

• Maintain knowledge base of NetSuite functionality, customization and integration.

• Identify, evaluate, and recommend other key technologies required to support and improve the business processes centered on the NetSuite platform.

The Accountabilities:

• Provide Systems Administration support to 1) Manage Release Preview business process testing for NetSuite ERP Upgrades; 2) Manage configuration changes to fields, workflows, roles/permissions, page layouts, custom objects, custom record types, saved searches, reports and dashboards 3) Develop, test, deploy and manage customizations, in-depth KPIs, dashboards, saved searches and reports 4) Maintain proper system access for all user and roles.

• Develop/Customize SuiteCommerce Advanced to meet the business needs.

• Develop/Customize 3rd party sites to integrate with NetSuite ERP to meet the business needs.

• Design, code, test, debug, install, documents and maintain moderately complex software applications.

• Interact with users to determine their software application objectives, scope and requirements.

• Produce the required analysis and application design, either individually or by actively participating in development process. Produce design specification documents.

• Translate design specifications into programming languages.

• Develop test data and routine required to test and revise application(s). Ensure application(s) are thoroughly tested before release. Write reports of test results.

• Detect, define and debug programs whenever problems are reported or encountered.

• Prepare developer and end-user documentation for other programmers and users in accordance with internal and external standards.

• Train users and programmers as required.

• Stay informed of new developments and technologies by reading journals and other pertinent publications, maintaining contact with vendors, and participating in professional organizations, meetings and seminars.

• Evaluate business requirements and implement solutions in ERP/ Web Platform.

• Leverage and customize out-of-the-box ERP/ Web Platform solutions

• Create custom fields, workflows, custom record types, custom reports, custom scripts

• Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

The Qualifiers:

Minimum Education: Bachelor's degree, Combined work experience and education as equivalent

Minimum Experience: 3 years, Combined education/experience as substitute for minimum experience

Minimum Field of Expertise: Sound knowledge of programming and documentation procedures, programming methods, program flow charts and operator instructions. Knowledge of one or more appropriate computer languages.  Competent to work independently on complex programming activities.

What We Prefer:

Preferred Education: Bachelor's Degree

Preferred Experience: 5 years

• 5+ years of experience with NetSuite administration, configuration, and 3rd party integrations in complex environments

• 5+ years of experience developing and managing NetSuite ERP & Web applications

• 5+ years of experience in web technologies such as HTML, CSS, JavaScript and PHP

• 5+ years of experience in SuiteTalk, SuiteScript, SuiteFlow, SuiteCloud, SuiteAnalytics, and ideally, SuiteCommerce Advanced

• 5+ years of experience with WebServices, SQL, csv imports, user provisioning, defining roles, analytics and scheduling scripts

• 5+ years of experience integrating 3rd party shopping carts with NetSuite ERP

• Administrator-level knowledge of roles, permissions, page layouts, custom objects, scripting, workflows, saved searches, reports and dashboards

• Experience with other SaaS eCommerce platforms

• Familiarity with business and eCommerce processes

• Experience creating scripts containing business logic to support functional requirements

• Experience designing, building and maintaining custom searches, reports, and objects within ERP/ Web Platform

• Experience developing and deploying stand-alone custom sites with integration to NetSuite ERP

• Experience with business requirements, technical analysis and design, coding, testing, and implementation of customizations within a software environment

• Excellent verbal and written communication skills

• Must be self-motivated and able to independently manage competing priorities and business challenges; as well as the ability to be flexible and creative

• Self-starter, possess the high aptitude to accept complex assignments, analyze problems, provide effective solutions, and lead project implementation

• Ability to work independently with minimal guidance

The Trojan Family Rewards:

We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit http://benefits.usc.edu.

This support advocates employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!

As an equal opportunity employer, USC values and promotes diversity, equity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.

USC has great minds that transform the world with their talents and research. Will you be one? Join us!

FIGHT ON!

The hourly rate for this position is $51.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Minimum Education: Bachelor's degree, Combined work experience and education as equivalent Minimum Experience: 3 years, Combined education/experience as substitute for minimum experience Minimum Field of Expertise: Sound knowledge of programming and documentation procedures, programming methods, program flow charts and operator instructions. Knowledge of one or more appropriate computer languages. Competent to work independently on complex programming activities.