In a world where it's never been harder for brands to capture and keep customers, experience is everything. An independent, global marketing agency, Ansira believes designing relevant, persuasive experiences for all the right moments is the only way to strengthen relationships, cultivate brand loyalists, and assure profitable growth. That's why Ansira arms brands and their sales partners with solutions to make those experiences possible: strategy, performance marketing, loyalty marketing, martech consulting and integration, channel partner marketing, and local marketing activation. For more information, visit Ansira.com or LinkedIn.

Ansira is seeking an experienced NetSuite Administrator / Developer ROCK STAR to join our team! The Senior NetSuite Administrator / Developer will be responsible for the administration and continued improvement of the NetSuite ERP system at Ansira, including maintenance and enhancements to existing NetSuite modules through customizations, scripts, and workflows. You bring a wealth of NetSuite knowledge to our team and can lead short- and mid-term projects that align with the NetSuite roadmap. This position requires a highly dedicated individual who can deliver results in a fast paced, ever-evolving environment and serves as the technical subject matter expert SME for our NetSuite ERP.

Responsibilities:

• Build and deliver solutions to optimize the usability and functionality of Ansira's NetSuite implementation including customization, configuration, integration, creation of complex reports/saved searches, and all other ticket resolution.
• Communicate and collaborate with all stakeholders to plan and implement configuration and enhancement requests, ensure system integrity, and address system errors to maintain the smooth functioning of business processes.
• Implement and maintain 3rd party integrations, including but not limited to, Avalara (Tax), SAP Concur, payment processors, bank electronic fund transfers, CRM, and homegrown systems.
• Serve as the technical point of contact and provide day-to-day production support to end users with a focus on customer service.
• Maintain user roles/access and assign appropriate permissions/levels of access.
• Perform mass updates on a schedule or by demand
• Stay up to date with recurring NetSuite releases, review relevant features and functionalities with our business teams, and create plans to implement.
• Create detailed technical documentation for new and existing changes.
• Perform a regular review of Ansira's NetSuite implementation to identify and address outstanding issues and collaborate with stakeholders on recommended optimizations.
• Assign cases to 3rd party managed services providers and ensure resolutions delivered timely and in accordance with procedures.
• Other duties as assigned.

Required Skills:

• Ability to influence and coordinate the efforts of others and drive consensus across a diverse group of functional, technical, and business resources with conflicting or competing priorities.
• Ability to coordinate a team of employees, vendors, and managed service providers to implement projects, enhancements, and improvements to NetSuite.
• Excellent written and verbal communication skills, including the ability to interact with senior leadership, technical and business resources, and outside parties (customers and service providers).
• Exceptional time management skills and capable of working in a fast-paced, changing environment with competing priorities and effectively deal with ambiguity
• Ability to exercise sound judgment and make decisions in a manner consistent with the essential job functions.
• Ability to hold self and others accountable for meeting deadlines and commitments.
• Effective problem-solving and analytical skills displaying exceptional attention to detail.
• Strong negotiation and conflict management skills.
• Strong customer and partner-focus.
• Desire to be part of a learning culture, where teamwork and collaboration are encouraged.
• Ability to drive work to completion effectively in a self-directed manner with minimal direction from manager.
• Ability and willingness to learn other areas and processes of NetSuite and assist others on the team to learn.
• Ability and willingness to drive a culture of partnership with our business stakeholders.

Required Experience:

• Bachelor's degree in Computer Information Systems or related field OR equivalent experience.
• 5+ years hands-on senior level experience in a NetSuite Administrator / Developer role in a fast-paced, complex environment.
• Proven experience with all NetSuite customizations and tools, including but not limited to search, SuiteScript, SuiteFlow, SuiteAnalytics, and SuiteCloud.
• Experience supporting and/or implementing opportunity and fulfillment, order-to-cash, billing, record-to-report, multicurrency management, and procure-to-pay Accounting and Finance processes.
• Experience with agile methodologies and service desk tools, such as Jira.

Pluses:

• NetSuite Administrator and/or SuiteCloud Developer certifications
• Salesforce CRM, SAP Concur, Oracle CPQ, and MuleSoft

We are a culture of passionate, collaborative and respectful people. We are curious about finding the most strategic solutions, while being fearless in our pursuit of pushing the limits.