NetSuite Sales Solutions Consultant – Manufacturing and Supply Chain

at Crowe
Published February 27, 2024
Location Chicago, IL
Category Default  
Job Type Full-time  

Description

Your Journey at Crowe Starts Here:

At Crowe, you have the opportunity to deliver innovative solutions to today's complex business issues. Crowe's accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a "Best Place to Work." We are 75 years strong and still growing. Come grow with us!

Job Description:

NetSuite Sales Solutions Consultant - Manufacturing and Supply Chain

We are seeking an energetic individual to provide pre-sales support for our NetSuite Manufacturing and Supply Chain solutions, which include Inventory, Warehouse Management and Manufacturing. The right person must be a highly motivated individual with the experience, aptitude, and interest to learn these offerings in-depth and position them with both existing customers and prospects in competitive evaluations. The position involves all the traditional pre-sales tasks, most importantly delivering compelling demonstrations that address prospect requirements in a way that leaves the customer eager to move forward with Oracle NetSuite.

Two Key Objectives:

  • Core Product Coverage - Apply NetSuite Manufacturing and Supply Chain solutions to address a variety of customer requirements in a compelling way.
  • Extended Product Coverage - Keep up with other Manufacturing and Supply Chain Management solutions to expand product knowledge and the ability to cover more opportunities.

Core Product Coverage

Primary responsibility will be to cover NetSuite Manufacturing and NetSuite Wholesale & Distribution applications, will need to understand the "touch points" of other related solutions. Examples of products that fall into this category are Order Management, Warehouse Management, Supply Chain Planning and Manufacturing Applications.

As domain expert, will be responsible for not only supporting standalone opportunities, but also working with peers on more complex opportunities. In this capacity, you will conduct all typical pre-sales activities, such as: respond to RFPs; meet with functional stakeholders to understand how they're conducting their functions today; extract value drivers to formulate points of view regarding return on investment; deliver compelling demos; and through this series of interactions, create for the customer a vision for a better tomorrow with NetSuite solutions.

Extended Product Coverage

Once you have mastered the Manufacturing and Supply Chain Management suite, you will learn other solutions based on a combination of your interest/experience and NetSuite's customer demand.

A broader set of knowledge will translate into more opportunities to contribute, which should make the job more interesting and rewarding. As such, while staying on top of new capabilities in NetSuite's core solutions, you will also be expected to add more products to the portfolio. For example, NetSuite's Warehouse Management and Supply Chain Planning solutions are commonly positioned with the Manufacturing suite. So why not learn Supply Planning and Demand Management so you can showcase a more comprehensive end-to-end Supply Chain flow?

Due to the high degree of involvement in virtually every aspect of an opportunity, this position requires strong business and IT acumen; a good understanding of all SCM/ERP/Manufacturing business functions and the way they interoperate; awareness of other related business functions, including CX and Finance; and the ability to manage complex, multi-step projects involving multiple internal and external groups and teams.

Responsibilities:

Manufacturing and Supply Chain Solution Consultant - Product Coverage Tasks

  • Build and maintain expert-level knowledge of Manufacturing and Supply Chain (MSC) functionality (Inventory, Warehouse, Manufacturing) and the related underlying architecture.
  • Keep up to date with the latest MSC capabilities - along with the solution's future roadmap.
  • Interact with customer stakeholders across all MSC functional disciplines to understand their key issues and goals.
  • Participate in business development activities, including but not limited to pre-sales meetings and calls with potential clients, working directly with Crowe Partners, Sales Executives and Delivery teams, as well as client stakeholders.
  • Capture value drivers to quantify potential return on investment.
  • Answer RFIs and RFPs to represent NetSuite solutions in the best light possible, explaining capabilities and how customer's business processes would benefit from them.
  • Demonstrate NetSuite solutions to prospects and clients. Identify gaps in the NetSuite solution and formulate alternative approaches to addressing the related requirements.
  • Develop and deliver compelling presentations and world-class demos that address complex business problems, including overviews, end-to-end flows, and role-based day-in-the-life scenarios - live in the system.
  • Lead the creation of proposals and Statements of Work, including the review and response to RFP's.
  • Convey clearly - and with conviction - the benefits and differentiators of NetSuite's solutions.
  • Mentor other solution engineers who are learning the solutions for which you are a recognized expert.
  • Assist with demand generation activities related to the products you cover.

Manufacturing and Supply Chain Solution Consultant - Other Tasks

In addition to the Product Coverage tasks listed above, the following tasks are also expected:

  • Participate in project planning and supporting tasks to manage expectations, maintain timeline and meet goals for project deliverable.
  • Effectively transition closed transactions to Delivery team.
  • Contribute to various non-deal related projects associated with the solutions being sold.
  • Collaborate with peers to ensure that we are leveraging and sharing best practices across the broader Crowe NetSuite community.
  • Create and maintain relationships with key solution stakeholders like NetSuite Product Marketing, Development, and Strategy along with third-party partners who provide ancillary software or services to MSC.
  • Maintain a positive, enthusiastic disposition during all internal events and customer interactions.
  • Be resourceful and creative. Continuously innovative ways and techniques to improve outcomes.
  • Be enthusiastic about working in a multi-national, multi-cultural environment.

Manufacturing and Supply Chain Solution Consultant - Skills and Experience

  • A results-driven self-starter with the ability to work independently and thrive in a competitive environment.
  • 7+ years of practical manufacturing and/or maintenance experience.
  • 3+ years of experience with packaged applications software (e.g., pre-sales, delivery, training).
  • 1+ years of pre-sales experience preferred.
  • Experience with NetSuite Software (facilitating design and configuration in NetSuite) is preferred.
  • 1 year of project management experience preferred.
  • Excellent verbal, written communication, and presentation skills (MS PowerPoint and MS Word).
  • Must be able to multi-task with strong organization and problem-solving skills.
  • Strong experience with Manufacturing and Distribution processes, Supply Chain Management applications preferred.
  • Experience collaborating with multi-cultural teams.
  • Experience in any of the following industries preferred: Technology, Media, and Telecommunications, Transportation, Logistics, Hospitality, Real Estate, and Healthcare.

Manufacturing and Supply Chain Solution Consultant - Education and Certifications

  • Bachelor's Degree - Required
  • Master's Degree - Preferred
  • Certified in Logistics Transportation and Distribution (CLTD) - Preferred
  • Certified in Production and Inventory Management (CPIM) - Preferred

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Our Benefits:

At Crowe, we know that great peopleare what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.