Responsibilities
In this role, you will be the NetSuite subject matter expert and solution expert for the company. You'll be actively involved in, and project manage the deployment of NetSuite in the current operation, as well as all future deployments of new functionality and the integration of new acquisitions.

• Project manage the implementation of NetSuite and all future implementations
• Document current company's process and identify any gaps that need to be defined
• Meet with company and implementation/integration sub-contractors to facilitate the implementation process, convey company expectations, and needs
• Learn both native and custom-designed NetSuite processes
• Maintain NetSuite system configuration to support business functions including finance, accounting, sales, supply chain, procurement, and warehouse and fulfillment operations
• Troubleshoot issues as they arise in the system to be solved or assigned to appropriate parties
• Plan, review, and revise configurations and customizations of NetSuite to meet evolving needs of the business
• Manage and perform functional configuration and enhancements, system maintenance and business process testing for NetSuite maintenance, which includes managing custom fields, forms, records, workflows, and user roles to support business requirements
• Manage integrations into NetSuite, troubleshooting those issues as they arise
• Work with users at all levels of the organization to support each of its users with answers to questions, resolutions for issues, and training
• Gather feedback on training and configuration to better improve processes
• Create and maintain documentation of the system and business processes to ensure all processes are clearly documented. Ensure the ongoing upkeep of SOP process documentation to account for process changes with department heads
• Support end-users with NetSuite-related problems in a responsive and service-oriented manner to ensure all business teams can use the system in an efficient and effective manner
• Maintain up-to-date knowledge of NetSuite functionality, customization, and integration through training/conferences, self-study, and research to ensure company uses the latest and best practices in our ERP system
• Maintain proper system access for all roles to ensure that all users have proper access within the system
• Meetings with leadership to ensure the system is meeting business needs, gather feedback on the NetSuite experience, handle requests for new reporting capabilities, etc.
• Consult on new business opportunities, how they would flow through the system, and what is feasible to execute

Requirements & Experience

• Bachelor's degree
• Minimum 5+ years of NetSuite administration experience
• NetSuite certifications (preferred)
• Experience with NetSuite integrations, implementation, configuration and testing
• Skilled in running Netsuite reports and analytics
• Excellent problem-solving skills and a positive, can-do attitude
• Experience working with Stakeholders/Users
• Project management skills

Working hours will be working a hybrid schedule, Monday-Friday, 9AM-5:30PM EST. NetSuite Administrator