Job Description

Role & Responsibilities

• Effectively collaborate with internal teams on user experience, business process, and operations, and deliver solutions to increase the operational efficiencies and adoption
• Evaluate complex requirements and communicate security and performance risks to technical stakeholders.
• Manage support requests and escalated administrative needs by providing prompt solutions to technical challenges.
• Configuration of new and existing features and serve as a mentor to local admin resources.
• Serve as an escalation point to complex administrative and configuration issues.
• Outline technical dependencies and invent creative scalable solutions.
• Ensure data consistency across the ecosystem and keep up to date with NetSuite releases, new features, and best practices.
• Ensure NetSuite ERP data integrity through audits, reviews, and reporting
• Assist with NetSuite integration and implementation projects
• Inform team members on product enhancements and document changes in accordance with governance processes
• Design and implement creative solutions to business problems by leveraging NetSuite functionality, customizations, scripting, and workflows
• Manage configuration changes to existing reports, fields, workflows, roles, permissions, forms, records, and searches
• Develop, test and deploy new customized reports, fields, workflows, roles, permissions, forms, records, and searches
• Provide training and ongoing technical support to all NetSuite users
• Maintain configurations and customizations of NetSuite to meet evolving business needs
• Maintain up-to-date knowledge of NetSuite functionality, customization, and integration
• Develop, document, and implement policies, procedures, and guidelines to ensure data integrity, change protocols, customization, usage, etc.
• Design, implement and maintain 3rd party software connections, integrations, and applications to NetSuite to support various business needs

Skills & Qualifications

• Associates or Bachelor's degree strongly preferred
• Minimum 3-5 years experience implementing and configuring NetSuite
• Strong understanding of integration principles
• Strong written, verbal, and interpersonal skills
• Experience working in an iterative agile environment
• Self-motivated, resourceful, and possesses a can-do attitude
• Ability to work in a fast-paced environment
• Experience with NetSuite SuiteCommerce MyAccount
• Experience with Zone Advanced Billing (integrated into NetSuite financial package)
• Experience with Avalara Tax Solutions
• Experience with Adaptive Insights, SAP Concur, a plus

Benefits

• Health Insurance, 401(k), Vacation, Employee Assistance Program, Flexible Spending Accounts
  Employee Resource Groups
• Professional development opportunities including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Weekly catered breakfast and lunch, treadmill workstations, quarterly onsite massages, onsite dry cleaning, onsite car wash and many more!