Salary- up to 95k

ESSENTIAL FUNCTIONS

• Partner with the business users to understand their processes and support their optimized use of NetSuite
• Direct post go-live optimizations and follow-up on development efforts
• Primary point of contact for application support managing any escalations to NetSuite support
• Manage user access and maintain proper system access/roles/rights
• Support user requests for new searches, reports, KPIs and dashboards
• Plan, review, and manage change configurations, customization, and 3rd party integration requests
• Fully document existing and new customizations and workflows
• Develop, test, and deploy application extensions using system API and 3rd party tools
• Manage NetSuite integration with internal and external systems
• Ability to create scripts and workflows to meet business requirements
• Develop, test, and deploy NetSuite customizations and new functionality based on changing business needs
• Manage business process testing for ongoing NetSuite upgrades
• User Training (Process/Systems)
• Monitoring the health of NetSuite processes
• All other duties as assigned

QUALIFICATIONS

• 5 plus years experience in systems applications consulting, either internally via an IT organization or externally with a consulting firm or software provider
• NetSuite integration and/or customization experience
• Solid experience in change management and Business Process Mapping in support and /or in conjunction with a major IT initiative
• Excellent troubleshooting and problem-solving skills
• Ability to provide alternative options to solve business problems with the system or process
• Excellent communication on both technical and non-technical contexts is required as well as working under deadlines in a fast-paced environment and prioritizing competing demands
• Working knowledge/experience with NetSuite, ERP and CRM systems

SKILLS AND KNOWLEDGE

• Expert in MS Excel, SQL, MS Access
• Experience with ISO and R2 audits
• NetSuite e-commerce experience preferred
• NetSuite Administration experience required
• Project Management experience required
• Knowledge of Lean management systems
• Ability to lead a team and collaborate cross functionally
• Experience in manufacturing, distribution, and/or service environment preferred

EDUCATION

• Bachelors Degree in a related discipline